ACCIDENT? NOW WHAT?
During the Estimate Process at Cumming Collision Center, your vehicle is inspected and relevant data is entered into estimate computer systems. The data is complied and used to create an estimate that determines the cost of repairs. However, some damage can not be seen until after the vehicle is disassembled.
Once the estimate is completed, the insurance company will review the estimate. There may be some negotiations on the price and procedures required to repair the vehicle. The insurance company will determine if the vehicle is even repairable. Once this process is completed, the vehicle begins the actual repair process.
In the Disassembly, hidden damage is often found and inner structure repairs are determined. Many times this will require scheduling insurance re-inspection and ordering additional parts.
The required parts for your vehicle are ordered and checked for availability. Any special orders are placed as soon as possible. Although many parts may arrive very quickly, the repair process can not begin until the shop receives all the structural parts.
In the Structural Repair area, the unitized body is returned back to the factory specification. A sophisticated measuring system is used to monitor all phases of this process. A computer based measurement system is used to analyze the frame of your vehicle and assures an accurate repair.
The Body Repair Department replaces exterior panels and all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned. From here the vehicle will go to the paint preparations department.
Paint Preparation is a critical step in the refinishing process of every vehicle. All panels prepped, primed, and sealed to assure good adhesion when the final top color and clear coats of paint are applied.
Final moldings and detail pieces are put back on the vehicle in the reassembly area. All the vehicle’s systems are checked during this process. The vehicle is almost complete and ready for delivery when it is in this stage.
During the repair process the vehicle accumulates dust from the repairs. Your vehicle will be cleaned and road tested to ensure that everything is working properly. A final inspection will assure that the vehicle is restored to its pre-accident condition.
Delivery is the last step in the repair process. When you arrive to pick up your vehicle, the bill is explained and the final paperwork is completed. You drive away in a vehicle that has been restored to its pre-accident condition.